Stakeholder and Community engagement

Holcim recognizes the value of engaging with the communities in which we operate and uses a number of vehicles to achieve this.  All Group companies are expected to have a Community Engagement Plan (CEP) in place which includes all of their operational sites. 92% of Group companies had plans in place by the end of 2014.

The CEP is developed in collaboration with local stakeholders, which include:

  • representatives from local government
  • associations
  • schools
  • national NGOs


These stakeholders normally also participate in our Community Advisory Panels (CAPs), local platforms for dialogue provided by Holcim where community representatives discuss project ideas, address conflicts or voice concerns. Concerns generally touch upon topics such as waste co-processing activities, dust, emissions, transport and employment and are usually resolved within these community meetings. 

Holcim further engages with key stakeholders on a global level. For example, Holcim often collaborates with GIZ and IUCN. Holcim is a member of the Corporate Support Group of the International Committee of the Red Cross (ICRC)

This engagement allows us to implement our commitment to sustainable development in conflict-affected regions where both Holcim and the ICRC operate. One such initiative is working with the ICRC to help develop a training course for ICRC water and habitat engineers.

CSR Projects and spending

Holcim defines CSR as “our commitment to work as partners with all our stakeholders, building and maintaining relationships of mutual respect and trust.

It’s our aim to effectively improve the quality of life of:


  • our employees
  • their families
  • the communities around our operations
  • our customers
  • suppliers


We identified two ways to achieve this: through strategic social investment and through Inclusive Business solutions.

At Holcim, social investment is strategic if it focuses on the needs of the communities where we operate, builds upon our core business knowledge and resources and improves people’s living conditions in a sustainable way. For example, we might provide initial “seed capital” funding and essential skills for a microenterprise development project that is then self-sustained by the participants.

Education, Community Development and Infrastructure

Strategic social investment is achieved through collaborative projects grouped in the three focus areas of Education, Community Development and Infrastructure, and implemented together with our community stakeholders. This engagement, while addressing societal needs, helps maintain our social license to operate. 

In 2014, CHF 33 million was invested in community engagement activities, more than 1.5% of net company income. An estimated over eight million people benefitted either directly or indirectly from these projects.